How do I keep my silver jewellery clean ?

We recommend the use of a 'silver cloth' where the material is impregnated with silver polish. These are ideal for simpler pieces of jewellery. If you have a more ornate piece ,with no stones, you could use a silver dip -  follow the instructions on the pot. Do not use a dip if your jewellery has any stones in it. In this case a soft tooth brush and soapy water may do the trick. Major supermarkets sell both the cloth and the dip.

Can I bathe in my jewellery?

We strongly suggest that you remove all stone jewellery before you have a bath or shower. Certain stones are set using a strong jeweller's solvent and continual immersion in water will dissolve this and the stones will be dislodged. It is also recommended that you remove your jewellery at bedtime. Silver is a fairly soft metal and can be damaged or bent if not treated with respect.

What if I need a longer chain ?

Most of our pendants are on a standard 41 cm (16 inch) chain. If you need a longer 46 cm (18 inch) chain, for a small extra charge,  you will find a link to follow within the Full Description of the item. If a longer chain is not available the link will not be visible.

Is your jewellery sterling silver?

All of the jewellery we describe as silver is sterling silver - 92.5% pure silver, the purest silver used for jewellery.

I cannot view the extra images of products. What do I do?

Some Browsers and/or antivirus protection do not allow viewing of all images. You can sometimes allow all images to be viewed in your settings or disable antiviral protection, but the easiest way to view these is to right-click on the image and 'open image in new tab'

How do I chose my delivery option? 

At the check out point there is a drop down menu for deliveries. Click on the arrow and all the options will be visible.