Ordering, Payment, Delivery and Returns

Ordering.

If you are interested in an item on the website hover over the image and you can take a Quick View, View Details or Add to Cart.......

Payment.

We accept payment by PAY PAL and major credit card companies. Proceed to check out ...

Delivery policy.

We only deliver to the United Kingdom.

Items are sent using Royal Mail Delivery Services. They will require a signature on delivery. If you are not home they will leave you a card informing you where you can collect it from. Alternatively we can deliver to your work place or a neighbour's house.

Delivery Costs

Regular  (3 - 5 days delivery time) £3.95.

Standard (1 - 2 days delivery time) £4.95

Next Day ( must be ordered by noon ) £7.95

Free delivery on all orders over £100.

If you order more than one item, the delivery charge remains the same.

We cannot guarantee a Saturday delivery so we suggest you allow an extra couple of days over the weekend.

We also offer "Click and Collect" from the shop. Pay in advance and then pop in to pick it up.

In this case your order will be ready within a couple of hours ( during shop opening hours ) - we will email you.

 

Returns policy.

We operate a100% money back guarantee within 14 days from the date of delivery. We ask that you notify us by email, on smithsoniashop@gmail.com, and return the item to us, unused and in its original packaging. The delivery charge on the original purchase will not be reimbursed.

We recommend you use a signed for delivery for returning goods. If this is not used we cannot accept responsibility for any returns sent.

For hygiene reasons we regret that earrings for pierced ears are non returnable.