Ordering, Payment, Delivery and Returns

Ordering.

If you are interested in an item on the website hover over the image and you can take a Quick View, View Details or Add to Cart.......

Payment.

We accept payment by PAY PAL and major credit card companies. Proceed to check out ...

Delivery policy.

We only deliver to the United Kingdom.

Items are sent using Royal Mail Delivery Services. They will require a signature on delivery. If you are not home they will leave you a card informing you where you can collect it from. Alternatively we can deliver to your work place or a neighbour's house.

Delivery Costs

Regular £4.50  (3 - 5 days delivery)   

First Class £4.95 (1 - 2 days delivery). Please allow an extra day if you order at the weekend.

Next Day £7.95 . The order must be received by midday to ensure next day delivery. Not available for Sunday deliveries.

Free delivery on all orders over £50 ( 3 - 5 days delivery).  

If you order more than one item, the delivery charge remains the same.

We cannot guarantee a Saturday delivery so we suggest you allow an extra couple of days over the weekend.

We also offer "Click and Collect" from the shop. 

Pay in advance and then pop in to pick it up.

In this case your order will be ready within a working day (during  shop opening hours ) - we will email you.

We offer free local delivery for the B73 and B74 areas of Birmingham. This option will appear at  'Check out'  if your shipping address is within those areas.

 

Returns policy for website purchases only.

We operate a100% money back guarantee within 14 days from the date of delivery. We ask that you notify us by email, on smithsoniashop@gmail.com, and await instructions, return the item to us, unused and in its original packaging. The delivery charge on the original purchase will not be reimbursed.

We recommend you use a signed for delivery for returning goods. If this is not used we cannot accept responsibility for any returns sent.

For hygiene reasons we regret that earrings for pierced ears are non returnable.